Fix browser issues

How can I fix browser issues on desktop?

Follow these steps on desktop:

Step 1: Use a supported browser

Use Chrome or Safari, as the website is optimized for these browsers.

If you already use one of these browsers, continue to the next step.

To download a supported browser:

Visit:

• Chrome download page
• Safari download page

Step 2: Force refresh your browser

Use one of the following keyboard shortcuts:

• Windows: 'Ctrl' + 'F5'
• Mac: 'Option' + 'Cmd' + 'E' or 'Cmd' + 'Shift' + 'R'

If the issue continues, go to the next step

Step 3: Clear the cache

Clear your browser cache.

For detailed steps, visit:

• Clear cache and cookies in Chrome
• Clear your browsing history in Safari on Mac

How can I fix browser issues on mobile?

Try the following steps on mobile devices.

Step 1: Use a supported browser

Use Chrome or Safari, as the website is optimized for these browsers.

If you already use one of these browsers, continue to the next step.

To download a supported browser:
Visit:

• Chrome download page
• Safari download page

Step 2: Clear your browser cache

Clear your browser cache.

For detailed steps,

Visit:

• Clear cache and cookies in Chrome on Android
• Delete your Safari history, cache and cookies on iPhone

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